Trevco Inc
HOW TO CONTACT TREVCO
FOR CUSTOMER SERVICE
If you experience one or more of the following issues, please reach out to helpme@trevcoinc.com and a customer support ticket will be opened for your issue. When discussing a single issue, please reply to that email thread to ensure no detail is lost. Creating new tickets or new emails will cause confusion.

When reaching out, please include:
When reaching out, please include:
  1. PO Number
  2. SKU
  3. Request Type (Order Status, Missing/Defective Item, General Customer Information, etc.)
Please note the following Terms and Conditions:
Trevco will only accept returns on items that do not meet the requirements of the purchase order:
  • The customer receives a different item than specified on the order.
  • The item has a printed or material flaw; picture documentation is required from the end customer. Standard "sublimated imperfections" are exempt.
Sublimation Imperfections
Trevco will not accept returns for reasons such as the following:
  • The customer does not like the print.
  • The customer does not like the base item color.
  • The customer wants a different size.
Carrier Responsibility:
Trevco is not responsible for the amount of time it takes to deliver your orders, or the ultimate condition in which they are received, once the orders are picked up by the shipping carrier and leave our facilities. All claims for late shipments, lost shipments, damages, etc. must be handled by you with the respective shipping carrier.
Trevco
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